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Contact Us

We understand the importance of having quick access to your financial information and answers about your account.  For any questions you have about our bank and our products, or call us at 504-584-5900, Monday through Friday from 8:00 AM to 5:00 PM CST.

Contact Us

First Bank By Phone:
(24 hours account info)

504-584-5908 or
1-888-287-9621(toll-free)

 

 

Credit Card Customer Service

1-800-423-7503 (toll-free)

 

 

Lost/Stolen Credit Card

1-800-423-7503 (toll-free)

 

 

Lost/Stolen Debit Card

1-800-543-5073 (toll-free)

 

 

Lost/Stolen ATM Card

1-877-426-2498  (toll-free)

 

 

Online Banking (login issues) 

504-584-5900 or 1-888-287-9621(toll-free)

 

Mailing Address

First Bank and Trust
P.O. Box 60007
New Orleans, LA 70160-9985

E-mail Us

CustSupport@FBTOnline.com

Security Note:    We advise you to not send any personal and confidential information to bank staff via email. Email sent to this address is not protected by encryption features. Examples of confidential information that should never be sent via email include bank account numbers, social security numbers, nor a personal identification number (PIN).Our support staff will never request such information in email correspondence.