Contact Us

Electronic Customer Support

Email Us

For any questions you have about our bank and our products please send an email to: CustSupport@FBTonline.com.

Serving you is why we’re here!

At First Bank and Trust, we're always working to ensure that you have the quickest access to your financial information and answers to all of your questions. Contact us today and you’ll agree that business is better when it's made personal.


Important Customer Phone Numbers

Lost Your Card?

Lost / Stolen Credit Card
Lost / Stolen Debit (Check) Card
Lost / Stolen ATM Card

Online Banking

Online Banking Customer Service
Bill Payment Support

Customer Service

Credit Card Customer Service
First Bank by Phone

FBT Corporate

Corporate Offices

First Bank by Mail

First Bank and Trust
P.O. Box 60007
New Orleans, LA 70160-0007

 

1-877-224-1018 (toll-free)
1-800-472-3272 (toll-free)
1-800-472-3272 (toll-free)

 

504-584-5970
1-800-877-8021 (toll-free)

 

1-877-224-1018 (toll-free)
1-888-287-9621 (toll-free)

 

1-877-426-2498 (toll-free)

 

Banking Services

Commercial Lending
Private Banking
Tuition Lending
Mortgage Lending
Investments

Louisiana Branches

New Orleans
Algiers
Amite
Baton Rouge - Jefferson Hwy.
Covington
Hammond
Harahan
Harvey
Kenner
Lafayette - Camelia Blvd.
Metairie - Metairie Rd.
Metairie - Veterans Blvd.
Springfield

Mississippi Branches

Biloxi
Gulfport

 

504-584-5900
504-586-2744
504-584-5967
228-872-1020
504-584-5888

 

504-584-5900
504-586-2640
985-748-9476
225-925-3014
985-249-6750
985-230-0469
504-586-2700
504-586-2620
504-586-2600
337-354-1681
504-586-2720
504-586-2760
225-395-2900

 


228-385-3450
228-539-6720
   

 

Security Note: We advise you not to send any personal and confidential information to bank staff via email. Email sent to this address is not protected by encryption features. Examples of confidential information that should never be sent via email include bank account numbers, Social Security numbers, and personal identification numbers (PIN). FBT email support staff will never request such information in email correspondence. If you must provide confidential information, please contact us at 504-584-5900.